EOS services for communications companies

Strengthen your customer connection

For three decades, EOS Services has worked in partnership with some of America’s leading consumer services companies to stengthen their connection with their customers through effective, professional customer care and accounts receivables management. Our unique staffing configurations, strong compliance culture, and resources to invest in growth enable us to offer innovative, technology-based solutions to America’s communications companies.

A platform of customer care and receivables management services and skills

EOS Services offers comprehensive solutions that support a wide range of communications company needs. Our enhanced technology platform, strong analytic tools, contact centers in all U.S. time zones, extensive metrics and effective compliance management program ensure our clients reach their financial targets while maintaining a strong customer service reputation. Our national footprint enables us to bring best practices developed in one region to our entire network.

As a part of the EOS Group, EOS Services has the scale, process controls and financial backing to support a wide range of assignments.

Industry-leading software and telephony

EOS Services uses best-in-class software applications designed specifically to handle customer care and accounts receivable workflows. Our multi-channel communications platform enables us to reach consumers using the most efficient and convenient methods available.

EOS Services’ telephony systems have been developed to provide full integration between our dialer and application software and your telephony and software platforms. All EOS Services locations’ phone systems are integrated through a dedicated Virtual Private M PLS Network. As a result, we offer a virtual contact center with the capability to follow the sun, from coast to coast.

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At home in over 26 countries.
More than 7,500 employees.
Over 60 operating companies.